Management today is forced with the awesome responsibility of ensuring optimum level of growth in environment that is full of conflicting situations. Here are some general sources of conflict:
1. Resource availability is always a constraint for most organizations and various unit of the organization compete for these resources.
2. Groups or departments in an organization have different functions to perform and often the goals on one group are incompatible with goals of another group. For example, a marketing team is always oriented giving more discount and credit period to the customers to maximize sales, whereas the finance department will oppose the move as it will reduce the profitability and will create more in the department.
3. In an organization various departments depend on each other for the successful completion of their tasks. This interdependence can cause conflict in the organization.
4. A lot of conflict is generated within the organization because various groups within the organization hold conflicting values and perceive situation in narrow individualistic manner. For example, management-labor conflict.
5. When two organizational units compete over new responsibility conflict may arise from disagreement about who has to perform new responsibility.
6. Change can breed intergroup conflict. For example, acquisition and mergers encourage intergroup conflict.
7. Poor communication such as noise is also a source of conflict.
8. Too much or too little communication of information can lead to conflict.
9. Individual personality characteristics also add to the conflict especially in the case of individuals who are highly authoritarian, arrogant and dogmatic.
These were the general sources of conflict in an organization.
What are the other important sources of conflict in an organization?
1. Resource availability is always a constraint for most organizations and various unit of the organization compete for these resources.
2. Groups or departments in an organization have different functions to perform and often the goals on one group are incompatible with goals of another group. For example, a marketing team is always oriented giving more discount and credit period to the customers to maximize sales, whereas the finance department will oppose the move as it will reduce the profitability and will create more in the department.
3. In an organization various departments depend on each other for the successful completion of their tasks. This interdependence can cause conflict in the organization.
4. A lot of conflict is generated within the organization because various groups within the organization hold conflicting values and perceive situation in narrow individualistic manner. For example, management-labor conflict.
5. When two organizational units compete over new responsibility conflict may arise from disagreement about who has to perform new responsibility.
6. Change can breed intergroup conflict. For example, acquisition and mergers encourage intergroup conflict.
7. Poor communication such as noise is also a source of conflict.
8. Too much or too little communication of information can lead to conflict.
9. Individual personality characteristics also add to the conflict especially in the case of individuals who are highly authoritarian, arrogant and dogmatic.
These were the general sources of conflict in an organization.
What are the other important sources of conflict in an organization?
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