Phone Sales Tips:
Although the mediums of communications are changing very fast but these mediums are not available everywhere therefore phone sales is still an important part of you selling cycle.
Although sales people don`t like the cold calling via phone but it is has to be done because it is still relevant and it provides a great learning opportunity. Phone sales is still important for inbound and outbound sales people. Here are the phone sales tips for you –
1. Planning – Plan your goals for phone sales for example number of people
you want to call.
2. Prepare – Do your home work and keep all relevant documents like price list etc. with you. Target good prospects first.
3. Set the time – set the time for every prospect and don’t waste too much of your time for few prospect. Keep in mind your objective and spend your more time with your valuable customer. After all sales is number game.
4. Research – Do a research about your prospect whom you are calling. It will save your time.
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5. Confidence – Be confidence because your voice tells level of your confidence. To be confident develop a positive mind set because winning in sales depends on positive mind set.
6. Timing – Never wait for right time because this waiting will develop negative thoughts in your mind yet be relevant according to time zones and don’t call to prospects on odd time.
7. Questions – Ask relevant questions but not too many questions.
8. Interesting – Make your call interesting because no one want to talk with a bore person.
9. Person’s name – Always use person’s first name and avoid using last name.
10. Follow up – You can not get results from single call you have to follow your prospects.
11. Introduce – When you are calling first introduce yourself.
12. Speaker phone – Never use speaker phone and wisely use your tone of speaking.
13. First 15 seconds – Focus more on first 15 seconds because these 15 seconds can tell you about effectiveness of your call.
14. Listen – Don’t talk too much and carefully listen to your prospect’s point of vies.
15 Gratitude – Before finishing your call say thank you to every prospect because it is etiquette of phone sales.
16. Gatekeeper – Some times phone is picked by gatekeeper hence don’t avoid him and talk with him respectfully. Yet be careful and do not pitch the gatekeeper.
What are the other great and secret tips?
